Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email atΒ care@prinstaheatpress.com orΒ call us at +1(888) 309-8985.

We dispatch orders from our strategically located partner warehouses in the US & UK for swift delivery.

Most orders reach our customers within an average span of 5-7 business days. However, due to unforeseen circumstances or holiday periods, a slight delay might occur on rare occasions. For this reason, we kindly ask you to wait for up to 10 business days before reaching out to us.

Absolutely! After dispatch, we'll send you an email containing your order's tracking information. For easy package tracking, you just need to click on the link we provide.

You can place an order from any country, we ship Worldwide.

Absolutely! We're thrilled to offer FREE Insured Shipping on all items as part of our current promotions.

All our transactions are processed in GBP. While you can view prices in various currencies, the checkout will be in GBP based on the latest exchange rate.

Absolutely! Every customer receives an order number post-purchase. If you haven't received one within 24 hours, please feel free to reach out to us.

Feel free to drop us a line at care@prinstaheatpress.com or give us a call at +1(888) 309-8985. We're here to assist you!

Prinsta Heat Press caters to a broad range of payment options. We gladly accept all major credit and debit cards from VISA, Mastercard, Discover, AMEX, and PayPal for your convenience.

Absolutely! Your purchases with us are safe and secure. Leveraging encrypted SSL security, we ensure your personal and payment information remains 100% confidential and protected.

Rest assured, we never sell our customers' information. We use emails solely for follow-up communications and to share our newsletters, which contain updates on our promotions and discount coupons.

We strive for your complete satisfaction with our products, offering a 100% satisfaction guarantee. If you're not entirely pleased with your purchase, we invite you to return or exchange it within 30 days. For any questions regarding returns, please contact our support team at care@prinstaheatpress.com or call us at +1(888) 309-8985.

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